Privacy Policy

 

1. Data Collection

JournEZ collects the following data:

• Personal Information: When you create an account, we collect information such as your name, email address, and other contact details.

• Usage Data: We collect information about how you use the App, including the types of content you view or engage with and the frequency and duration of your activities.

• Device Information: We collect information about the device you use to access the App, including hardware model, operating system and version, unique device identifiers, and mobile network information.

 

2. Data Usage

We use the collected data to:

• Provide, maintain, and improve the App.

• Personalize your experience with the App.

• Communicate with you, including sending you updates, promotional materials, and other information.

• Monitor and analyze usage and trends to improve the App.

• Prevent, detect, and address technical issues.

 

3. Data Sharing

We do not share your personal data with third parties except:

• With your consent.

• With service providers who assist us in operating the App and who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them.

• To comply with legal obligations, such as in response to a court order or subpoena.

• To protect the rights, property, or safety of JournEZ, our users, or others.

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4. Data Retention and Deletion

We retain your personal data for as long as your account is active or as needed to provide you with the App. You may request deletion of your personal data at any time by contacting us at admin@narratrip.com. We will delete your data within a reasonable time, except where we are required to retain it for legal purposes.

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5. User Consent and Permissions

We obtain your consent for data collection and usage. You can withdraw your consent at any time by contacting us at admin@narratrip.com. If you do not grant consent or withdraw consent, certain features of the App may not be available to you.

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6. Data Minimization

We only collect data that is necessary for the core functionality of the App. We avoid requesting access to data that is not relevant to the primary purpose of the App.

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7. User Rights

You have the right to:

• Access and obtain a copy of your personal data.

• Correct any inaccurate or incomplete data.

• Request the deletion of your personal data.

• Object to the processing of your data.

• Withdraw your consent to the processing of your data.

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8. Security

We implement appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

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9. Children’s Privacy

JournEZ is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will delete such data promptly.

 

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at admin@narratrip.com.